Troubleshooting¶

Problem:	Web interface has missing fields and/or items showing that have been uninstalled.
Solution:	Clear your browser cache.

P:	I mounted the drive using the command line or GUI tool and I can’t pick that drive in the shared folder device dropdown.
S:	Never mount a drive with anything other than the openmediavault web interface. This creates the necessary database entries to populate the device dropdown.

P:	I only see a few items in the web interface like the user section of Access Rights Management.
S:	You did not login as the admin user. This is the only user that can access everything.

P:	I get an error every time I post in the forum especially if it is a long post and/or has links to external pages.
S:	The error is deceiving. Please don’t keep trying to post. The spam filter has flagged your post and it will need to be approved. Please be patient.

P:	Samba is slow.
S:	Read these threads - Tuning Samba for more speed and Tuning Samba for more speed 2

P:	Samba share password is refused from Windows 10.
S:	To fix the problem you need to change the Network Security LAN Manager authentication level.

P:	The web interface keeps rejecting my admin/user password.
S:	If the password is correct then this is most likely caused by the rootfs partition being full. This command can help track which folders are the biggest df -hx --max-depth=1 /

P:	I have problem accessing the web interface with Firefox.
S:	Try the solution mentioned in the Sencha ExtJS forum or the Mozilla bugtracker.